Shipping
USPS shipping based on order amount.
| Order Amount | Shipping Cost |
| $0 – $24.75 | $6.40 |
| $24.76 – $99.99 | $8.60 |
| $100 or more | Free Shipping |
Refunds
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Unopened merchandise may be returned in its original condition, including original packaging within 30 days of receipt.
We are unable to refund shipping costs.
We require the following information to process your return:
Return Reference Number
Full Name & Address
Phone Number Used With Order
Email Address
Packing Slip
The original order confirmation number
The reason for returning the merchandise
Note: Your return will not be processed if you do not provide ALL required information.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
You must contact us before returning any items. Please email infoscrewylouies@gmail.com include your contact information and order number.
We will reply with a return reference number for you to use.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Shipping returns
To return your product, you should mail your product to:
Screwy Louie’s Sport Shop
596 Main Street
Sterling, NY 13156
(315) 947-6348
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at infoscrewylouies@gmail.com and send your item to:
596 Main Street
Sterling, NY 13156
(315) 947-6348
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Need help?
Contact us at infoscrewylouies@gmail.com for questions related to refunds and returns.